12:00pm Lunch and Networking Session
12:45pm Introduction and Opening Remarks
1:00pm Global Business Outlook: FSG Director for Global Economics, Antonio Martinez will kick-off the day’s discussions with a look at the most significant global trends, risks, and opportunities facing multinational executives, with a special focus on growing pressures on the global manufacturing footprint and value proposition of multinational corporations.
2:00pm The Localization Challenge to Global Supply Chains: FSG’s Senior Analyst, Ryan Connelly will explore how government policies and technological breakthroughs will change how manufacturing activity is done – with a shift away from integrated global supply chains towards more localized manufacturing processes
2:30pm Coffee Break
2:45pm Value-Added Services as Growth Strategy: FSG’s Chief Research Officer, Joel Whitaker, will share the results of a global benchmarking study of value-added services and the strategies that best deliver customer loyalty and strong margins even in fast-changing, competitive international markets. Nicole McGregor, Principal in FSG’s recently acquired consulting practice Ducker Worldwide, will also share case studies that highlight the role of customer intelligence in value-added service design and delivery for new markets.
4:45pm Key Takeaways and Lessons Learned
5:00pm Happy Hour